They’ll be bowled over by our CRM integration

CRM integrationThe telecoms market is highly competitive and pitching the same product as everyone else is not an option if you want to grow your business.

TelcoSwitch is already part of the solution, offering you true flexibility to meet each customer’s specific needs. But we also offer genuine innovation and features that will make a real difference to your customers.

Exceptional integration

CRM+ from CallSwitch Business is just one example of how we can help you differentiate from the rest. CRM+ integrates a customer’s phone system with their CRM platform so they can easily capture every interaction straight into their database.

Each and every call, lead and opportunity is automatically updated with the full call record, recording and outcome. New tasks can be automatically set while notes are stored and sent to colleagues.

What does this mean for your customers?

  • Exceptional customer service
    o Immediately identify customers
    o Information at their fingertips
    o Notes instantly available
  • Empowered staff
    o Provides all the information they need when they need it most
  • Business efficiency
    o Streamlined processes
    o Optimised productivity

To find out more about how we can help you stand out from the crowd, visit http://telcoswitch.com/ or call +44 (0) 330 122 7000 or email whatsup@telcoswitch.com

Introducing CallSwitch Lite

hosted communications

TelcoSwitch has added to its hosted communications service with the launch of CallSwitch Lite. CallSwitch Lite is a slimmed down version of the CallSwitch Business solution that has been built with small businesses in mind.

While it retains the core functionality of the main CallSwitch Business product, we have stripped back the features which are unnecessary in a smaller business environment, offering customers quality and ease of use without having to pay for features they neither want or need.

Unlike other ‘seat only’ solutions, CallSwitch Lite is not a build-it-yourself solution. We have done all the hard work for you so that Lite is ready for your customers now. It includes all the essentials, a handset, attractive call bundle and those business-critical features such as conference calling, multi locations and unified voicemail. There is also a range of optional upgrades available to enable you to tailor your offering for each customer.

The hosted communications solution from TelcoSwitch

CallSwitch is TelcoSwitch’s innovative hosted communications platform, specifically designed to be intuitive and simple, making communication effortless from installation through to operation.

The CallSwitch platform is built on Asterisk – an open source framework for building communications applications. Our network and servers have been built to the highest level of resilience, with considerable back-up options that are unmatched by other providers.

Both CallSwitch Business and CallSwitch Lite have been designed with end user needs in mind and we believe they offer our Partners a clear and easy to understand proposition for prospects of any size. To find out more about how our latest innovation packs a punch, visit http://telcoswitch.com/callswitchlite or call +44 (0) 330 122 7000 or email whatsup@telcoswitch.com